Anyone who uses email on a regular basis (or like me, depends on it as I do oxygen & water), has had the experience of being misunderstood in a message. I try to take the time whenever possible to carefully craft my wording so I am not only understood clearly, but also understood in the [...]
Don’t Call Me Liz – A Cautionary Tale About EMail Anger
Posted on June 20, 2009 by Mary in Case Studies, Commentary, E-Mail, Video
Anyone who uses email on a regular basis (or like me, depends on it as I do oxygen & water), has had the experience of being misunderstood in a message. I try to take the time whenever possible to carefully craft my wording so I am not only understood clearly, but also understood in the [...]