There's good and there's great, it took me one time to realize that Mary of ProVirtual falls into the great category. If you are looking to hire a professional for web management or technical support, then I highly recommend Mary of ProVirtual Solutions. Before connecting with Mary, I was stuck trying to make changes to my website that other VA's and partners had created for me. I had limited knowledge and found myself highly co-dependent on my VA's service - even for the smallest changes. This cost me time and money. Right from the moment of hire, Mary walked me step by step on each of my projects. I walked away from each consultation feeling empowered and motivated to take on the next level of my projects. Mary is prompt, thorough and highly professional. Mary has been extremely patient with me and of all my appreciation for Mary, one thing that stands out the most is her ability to fully communicate her abilities, help me find resources if she's unable to do something and her communication around the project's management. This alone extends me the trust needed to know I'm not wasting money on unnecessary resources and that my projects will be taken care of; freeing me of time to do what I do best. Thank you Mary for everything!